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Terms and Conditions

Welcome to Cansa! By accessing our website and purchasing our cold drinks, you agree to the following terms and conditions. Please read them carefully.

  1. General
    • These Terms & Conditions govern your use of our website and the purchase of products.
    • By accessing the site, you agree to comply with all applicable laws and these terms.

  1. Product Information
    • We strive to provide accurate product descriptions, but we do not guarantee the completeness or accuracy of the information on our website.
    • All product images are for illustrative purposes only. Actual product packaging and contents may vary.

  1. Orders and Payment
    • By placing an order, you agree that you are authorized to use the payment method provided.
    • Prices for products are subject to change without notice. All orders are subject to acceptance and availability.
    • We reserve the right to cancel or refuse any order at our discretion.

  1. Shipping and Delivery
    • We aim to process and ship your order promptly. Delivery times may vary depending on location and availability.
    • We are not responsible for delays caused by external factors such as shipping carriers or customs clearance.

  1. Returns and Refunds
    • We accept returns of unopened products within 30 days of purchase. To request a return or refund, please contact our customer service team at info@cansa.ae.
    • Refunds will be processed back to the original payment method within 7-10 business days after receiving the returned product.

  1. Limitation of Liability
    • Cansa General Trading Co.L.L.C. will not be held liable for any damages arising from the use of our products or website, except as required by law.
    • We are not responsible for any indirect or consequential losses, including but not limited to, loss of profit or data.

  1. Intellectual Property
    • All content, including images, logos, and product descriptions, is the property of Cansa General Trading Co.L.L.C. and is protected by copyright laws. You may not use any content without prior written consent.

  1. Governing Law
    • These Terms & Conditions shall be governed by and construed in accordance with the laws of Dubai and  the UAE Any disputes will be subject to the exclusive jurisdiction of the Dubai courts.

  1. Changes to Terms
    • We may update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.